The ten questions every new client asks in the first call – answered the way we'd answer them across the table.
A standard handover takes four to six weeks: access and data audit, one parallel run alongside your current setup, then cut-over. Urgent rescues (a departing accountant, a missed deadline) can start within days.
No. We work in your systems or ours – Pohoda, Money S3, Helios, SAP and most attendance tools are daily business for us. If your setup is the bottleneck, we'll say so and propose options with numbers.
From five employees to five hundred. The sweet spot is 20–300, where a full internal back office is expensive but the workload is very real.
In EU data centres, under a GDPR processor agreement, with encrypted transfer and access logged per person. Nothing leaves the EU/EEA; details are in our privacy policy.
A named team of two or three specialists, each NDA-bound. You know them by name, they know your business by heart – no anonymous ticket queue.
Every account has a briefed backup specialist and a shared runbook. Deadlines don't take holidays, so neither does coverage. Zero missed payroll runs since 2018 – see the cases.
A fixed monthly fee per agreed scope – per payslip, per ledger, per service module. You get the quote after a discovery call, and it doesn't wobble with hours. Changes in scope are priced before they happen, not after.
Three months, no multi-year lock-in. If we ever part ways, we hand over documented, auditable books – the same standard we demand when we take clients over.
Yes. We keep files inspection-ready year-round, prepare the requested documentation and sit in the meeting with you. Most inspections end where they started: with a signature.
Work permits, employee cards, registrations, notification deadlines – we run the full checklist for EU and non-EU staff, and keep it current as the rules move.